About TruLab DX

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Including STAT availability.  TruLab Dx  can turn around urgent tests quickly, unlike many large reference labs that operate on strict batching schedules with zero flexibility.  Urgent samples are prioritized for same-day or next-day processing to support timely clinical decisions.

We understand that no two healthcare facilities operate the same.  That’s why we offer fully customizable testing workflows designed to integrate seamlessly with each clinic’s protocols, staffing capacity, and patient population.

Whether you’re a skilled nursing facility, urgent care center, specialty practice, or behavioral health provider, we tailor our services to match your clinical and operational needs. From flexible pickup schedules to result delivery preferences, we adapt to support your team—not the other way around.

At TruLab DX, we believe diagnostics should come with dialogue. That’s why every client receives direct access to our experienced laboratory team—no phone trees, no third-party call centers, no generic support lines.

From onboarding to ongoing care, your clinic is paired with a dedicated lab representative who knows your account, your protocols, and your patients’ needs. You’ll always have a real human to call, text, or email.

Our diagnostics don’t stop at detection—we go further.  Our clients benefit from the expertise of an on-call Doctor of Pharmacy (PharmD) who collaborates with our lab team to provide clinical insight and medication guidance based on patient-specific test results.

This added layer of support helps clinicians make safer, more informed decisions—especially when dealing with complex patients, polypharmacy risks, or pharmacogenomic (PGx) findings.  Most labs stop at data. We deliver clinical value.  In an era of personalized medicine and value-based care, having a PharmD on your lab team helps reduce trial-and-error prescribing, improve outcomes, and protect vulnerable patients—especially in long-term care.

TruLab Dx clients gain access to our HIPAA-compliant TrueMed LIMS Portal, a modern, cloud-based Laboratory Information Management System (LIMS) designed to simplify test ordering, results tracking, and care coordination across teams. Built with both clinical precision and ease-of-use in mind, TrueMed empowers your staff to manage diagnostics with speed, transparency, and control.

We understand that insurance billing can make or break access to timely diagnostics. That’s why we’ve built a lab model that prioritizes payer flexibility, reimbursement support, and real-world provider needs.

We proudly serve Medicare, Medi-Cal, and most commercial insurance plans, including those across Southern California.  TruLab Dx also maintains out-of-network capabilities that give clinics freedom to choose the best diagnostic partner, regardless of health plan alignment.