TruLab Dx Privacy Notice

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At TruLab Dx ("we," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services").  This Privacy Policy (“Policy”) governs the manner in which  TruLab Dx (“TruLab Dx,” “we,” “our,” or “us”) collects, uses, and protects information obtained through our publicly accessible website.  This site is intended solely for informational and general contact purposes and is not HIPAA-compliant.  By accessing or using this website, you acknowledge and agree to the terms outlined below.

1. Purpose of the Website

This website is designed to provide general information about TruLab Dx’s laboratory services, capabilities, and contact pathways.  It may include informational resources for healthcare providers, general visitors, and prospective partners.  The site is not intended for the submission, receipt, or storage of Protected Health Information (PHI) or other confidential medical data.

2. HIPAA Compliance Notice

This website is not a HIPAA-covered platform.  Users are explicitly advised not to transmit any PHI or sensitive medical information through our web forms, subscription fields, or any interactive feature. TruLab Dx does not process or store PHI through this website.  For HIPAA-compliant communication, users must contact us directly at info@trulabdx.com using secure, encrypted channels.

A HIPAA disclaimer is posted on the website to reinforce this limitation.  By using this site, you agree not to submit any information governed by HIPAA or other medical privacy statutes.

3. Information Collected

We may collect limited personally identifiable information (PII) that you voluntarily submit, including but not limited to:

• Name
• Email address
• Organization name
• General inquiries or comments

This information may be collected through:

• Contact forms
• Newsletter subscriptions (“Stay Connected” opt-in)
• General informational requests

We do not knowingly collect data from minors under the age of 18.

4. Use of Information

Any data you voluntarily submit may be used for the following legitimate business purposes:

• Responding to inquiries or partnership requests
• Sending updates about our services, testing panels, turnaround times, billing procedures, and other provider resources
• Maintaining an internal database for future outreach or informational bulletins

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Website Analytics and Cookies

To improve site performance and functionality, we may use basic cookies and/or third-party analytic tools (e.g., Google Analytics).  These may collect anonymized data such as:

• Browser type
• Time of visit
• Pages viewed
• Geographic region (non-identifiable)

You may disable cookies in your browser settings.  No personally identifiable information is collected passively via these analytics.

6. Website Account Registration (Future Use)

While this website currently allows for account creation, this functionality is under development and does not grant access to any protected or private data.  When this feature becomes active, we will update this Privacy Policy accordingly and implement necessary security and compliance measures.

7. Data Security

While no internet-based platform can be fully immune to risk, we take commercially reasonable administrative, technical, and physical safeguards to secure any data you submit.  However, you acknowledge that the website is not configured for sensitive or regulated data exchange.

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice.  Any changes will be posted to this page, with the updated effective date noted at the top.  We encourage you to review this page periodically.

9. Contact Information

For questions about this Privacy Policy or to report a concern, please contact:

TruLab Dx – Compliance Team

26359 Jefferson Ave, Suite G

Murrieta, CA 92562

 info@trulabdx.com